How our Service operates
This is our process...
- Order Placed by Client
We review your order to determine whether it can be accepted. In the event it cannot be accepted the Client is notified and a refund is processed.
Send Confirmation Email
The Contract with you is made at this point
We send you an email from our Service Centre advising you that our Confirmation of your Order has been made and inviting you to submit any further documents that we may require to carry out the work.
Initial Teams Call
We meet with you on-line to discuss your Order, confirm obtain any background information we require, confirm delivery dates and arrangements for supplying us with any further information we may need.
Once you have submitted the documents and other information we require through our Service Centre, we check these against the Confirmation Email and the initial meeting. If all is in order we can commence the work.
Once we have understood your requirements and received all the necessary inputs, we commence work to prepare the necessary information in accordance with the agreed timescales.
We summarise our work inthe form of a Report which is made available via our Service Centre. The Report bundle includes all of the elements described for that particular service in our Store.
- Issue Report
Follow Up Meeting
Once we have submitted our Report to you, we then hold a further on-line meeting to ensure that you are happy with the work and to answer any questions you may have. At this point the Order is then completed and closed out in our Service Centre.
- Close Order
The above flowchart is a high level representation of how our service operates. Our approach is to "deconstruct" quantity surveying services so that the Client can pick and choose what elements they require for their particular project at any one time. Each time we undertake a piece of work for you, we follow the above process and each Order is a piece of work in its own right. In this way, you avoid the necessity to appoint consultants for the entire project at a considerably larger fee.